Our Services

Practical, Physical, Emotional and Spiritual Support

Hospice West Auckland offers specialist palliative health and social care predominantly in a patient’s home environment.  For patients who may require more complex symptom management, Hospice West Auckland has specialist palliative care beds at the Kowhai Suite at Hospice House. All our care is provided by a dedicated, committed team of health and social care professionals.

Health Care

  • Specialist doctors, nurses and other health professionals who work alongside your General Practitioner (GP)
  • Pain and other symptom management
  • Practical and supportive advice to carers and family
  • Regular scheduled health and social care visits during business hours
  • 24 hour phone assistance

Social Care

  • Individual and Family Counselling
  • Art Therapy
  • Music Therapy
  • Spiritual Care
  • Integrative therapies for patients, families & carers including massage and aromatherapy
  • Patient and Family Support Groups
  • Memorial, Celebration & Remembrance Events
  • Social work services

Kowhai Suite
Our Kowhai Suite, based at Hospice House in Te Atatu Peninsula contains our Specialist Palliative Care beds, for patients requiring more complex symptom management.

  • All Health and Social Care services listed above
  • No cost to patients and families
  • Active management of complex symptoms such as pain
  • 24 hour care, 7 days a week
  • Holistic care specific to each individual patient

Learning & Development
Hospice West Auckland offers practical, blended learning packages in Palliative Care and Specialist Palliative Care for carers, volunteers, individuals, practitioners and groups within the Waitemata District Health Board and wider areas.  Education sessions can be held at our Living & Learning Centre in Henderson or at other locations on request.

Topics include:

  • Understanding grief, loss and bereavement
  • Being a carer
  • What is Palliative Care
  • Medical discussions and presentations
  • Medical Equipment Training
  • Volunteer Training and development programmes
  • Community information programmes